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| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"Thanks for a great party you guys rock VIO, yee ha! a special thanks goes out to Bull and Sarah for making the Badgers feel right at home. big thanks to Chaz and the gang for throwing such a great time."
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By: Tony woopee, WI
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"I just wanted to say thanks to Milwaukee Harley Davidson Employees for the purchase of my Road King. From the time i walked in the door i was treated with smiles and happy faces. It was a pleasure to meet everyone, and who would of thought its not just about buying a motorcycle. It is about creating new friends and enjoying yourself. Its awesome to know that your part of another family when you purchase a Harley from this dealership. No pressures , Just honest, loyal staff that make the experience that much more fun.. a big shout out to "BOB" thank you for your expertise and helping me become a first time Harley Owner. I look forward to all the events and rides in the future. Thanks again and i would highly recommend anyone who is looking for a Harley to stop on in especially on a Saturday for the best Bloody Mary's....and a look at your clothing line."
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By: FRED Milwaukee, WI
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"Just wanted to say that I Love Love Love your clothing Manger Nicole. She is the best ever.. Always with a smile on her face, she always get me what i need and what i don't:) No Really every time i want something be it clothing, parts etc she gets it for me no matter what. Nicole goes the extra mile for everything. I used to shop all Milwaukee area Harley dealer but now its only your dealership because of Nicole.. Just wanted you to know what a great employee that you have."
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By: Debby Brookfield, WI
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"I recently completed a trip across America on my 2004 Roadglide. I had been experiencing some erratic behavior in Wyoming and finally took it to the Milwaukee Harley dealer. I called and spoke to the service rep. by the name of Rick Trombley. Long story short, his service dept. figured out the problem (a small hole in my fuel line inside the gas tank. It would run fine until the fuel level dropped in the tank and the hole would start sucking air causing my problem). I was treated with courtesy by a professional well trained staff. Rick kept me informed as to the status as the repairs were made. I was able to get back on the road and recently completed my 12,000 mile journey without further issues. Thanks guys."
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By: Anthony El Paso, TX
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"What a great experience! I appreciate the fact that I was able to ask many questions with really no pressure. Thanks Bob.
The experienced staff was able to answer my questions and make good recommendations for customizing my soon to be new ride. I also found the parts department and apparel departments eager to assist me and my wife.
Overall, I felt and still do feel very comfortable stepping into your dealership for my current and future Harley needs. Good job, thank you. "
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By: Kevin Germantown, WI
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"Haven't made it to the store yet but I have made a couple of internet purchases from Nichole and she has been awesome! Great customer service! I will continue to be a repeat customer."
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By: Phil Bloomington, IL
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"Came by on a Sunday. Met Kelly and had a Bloody Mary. Kelly was very nice and the Sales Ladies were very helpful.. Bought a Dealer Pin, another Pin, T Shirt, and Dip dot. Great way to start out a ride along Kettle Morraine Scenic Drive."
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By: GLEN PALATINE, IL
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"i have a question for you. i have a 2012 sporster 1200 custom and love it. but i would like to up grade to trike.i live in louisiana. can i get it cheaper by coming up there to buy it at the plant i am 64 yrs old and bad knees. or is it the same price as here. thank you so much and please let me know"
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By: chip st. landry, LA
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"THANK GOD FOR A DEALER AND SERVICE DEPT LIKE THIS TO KEEP THE HD COMPANY AFLOAT OR IT WOULD BE THE START OF THE AMF YEARS ALL OVER AGAIN."
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By: PAUL MILWAUKEE, WI
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"i would like to thank rick and trevor in the service department for the quick diagnosis and repair of the problem with my road king. another local dealer could not diagnos the problem.
within 5 minutes of my arrival at your dealership, these 2 gentlemen had my bike on its way to recovery
the repairs were completed in a timely and affordable manor.
i received my road king back from repair , and i would like to thank the person responsible for cleaning it after the service, as i have never seen this bike look so good.
i will be back for any repairs or harley purchases in tyhe future.
also, every time i visit your dealership, the girls in motorclothes, and everyone in the dealership are very helpful and friendly.
wish i would have bought my bike ay your dealership
thank you
harry borchardt"
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By: harry milwaukee, WI
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"Jeff and Jason Rock!!
A friend and myself were looking to buy bikes. we went around to other dealers, but they were kind of hoe hum with us. Then we went to MHD, wow we should have went there first. Jeff and Jason are mint, they answered all of are stupid questions, and were less expensive then the other places. I got a 2012 street glide custom, body got a 2012 road glide ultra. They got my bike to me a day before my birthday Feb 1st. (happy birthday to me) now if they could make it 70 degrees and sunny out, I would really be happy. Thanks again Guys for the great experience, cant wait for a spring ride "
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By: Frank Germantown, WI
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"To the Staff at HD-Milwaukee,
I'd like to thank each and everyone of you who've been a part of my first Harley experience. I purchased my bike last week and have never felt better about a major purchase in my life. It's the knowledge, sincerity and enthusiasm for the product you sell that ultimatley made my decision to make the investment with you. I look forward to seeing you all in Spring when my bike ("Flo-Rider:") and I come together to ride out of the dealership. Thanks again! You're a wonderful team!"
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By: Gina menomonee falls, WI
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"Have been working with Nichole for several years now to get parts and general merchandise. Have had NO issues or complaints with ANY of my transactions working with her.
Thanks
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By: Sheldon Amarillo, TX
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"thanks jimmy n jason ill be back for more ?"
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By: gillis milwaukee
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"Nichole is by far the greatest customer service representative I've dealt with. She went far above and beyond the normal call of service. She kept all promises and was very cheerful while doing it. If you're looking for the ultimate buying experience when you buy motorclothes give her a call or stop by. Thanks again Nichole!!!"
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By: Kyle Hurricane, UT
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"Friendly staff, awesome sales!!! Thank you!"
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By: Anonymous Milwaukee, WI
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"Just purchased an 2003 Ultra Classic through Andy, Jason and Jeff. Was one of the best experiences I've had making a large purchase. They went the extra mile to make sure I could take the bike home that day."
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By: Pete Butler, WI
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"Just wanted to say thank you, I never thought I would buy a new bike on way way back from Sturgis. What a great place and people from Jason and Andy to Joe at Parts and Jeff. We had a great time there then finished our ride safe.
I am sure I will be back and when it comes time to get another new one well I will be there."
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By: Greg Baldwinsville, NY
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"Stopped by on the way home from Sturgis...Hit the museum but had to have a "true" Milwaukee HD mechanics shirt......The store was enjoyable...found alot of great clothing...but not the one I really wanted....until Nichole got involved....she went through catalog after catolog and found me the exact shirt I wanted.....She ordered it and mailed it to Canada arriving within a week after we got home.....She didn't have to go to that length but she did and I really appreciated it.....Thanks Nicole...Love the shirt........Paul From Belle River, Ontairo, Canada"
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By: Paul Belle river, ON
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"My wife and I were doing 4 corner run and our CD player had stoped. The service department took excellent care of our bike."
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By: Ron Naples , FL
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"I had primary issues while on vacation from Michigan on July 25, 2011. Chris " bam" Hause is the best motorcycle mechanic I have run into. I had my bike towed in and he immediately fixed it and saved our trip. Also all of the service guys were great. Best experience I have had. I would highly recommend Chris and the dealership. Thanks so much and keep up the excellent customer service. "
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By: Tony Dewitt, MI
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"I was in town on business, and I stopped by the shop to look for a jacket I couldn't seem to find. I explained to Nicole what it looked like, and she said,"Oh yeah! I have that!!" She had it in my size and it fit perfect! She was very nice, very knowledgeable, and all at the same time training Shannon! She was a great help to, by the way. Very friendly, and even pointed me in the right direction for a great place to have a drink. :) I will definately be back in the near future. Thanks, Anthony. (Bottoms Up!)"
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By: Anthony Freeland, MI
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"I worked with Andy and Jeff to purchase my Street Glide this past December. Both went out of their way to make the experience is pain free as possible considering I was purchasing the bike sight unseen 500 miles away.
When I showed up to pick up the bike, it was exactly as described. Jay in service showed up to the dealership two hours before they opened so that I could get my bike loaded up and back on the road to Columbus in time for a previous engagement. And this was done AFTER I bought my bike.
Milwaukee H-D will be 1st on my list the next time I'm in the market for another bike."
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By: Michael Lewis Center, OH
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By: Thomas Menomonee Falls, WI
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"I was on the hunt for a discontinued leather jacket when I came across your website. I called from Michigan and was put in touch with Nicole. She was absolutely wonderful. Very friendly, very helpful - top of the line. Not only did she have my jacket, she had a great price and shipped it to me that day. It arrived the very next day in perfect condition. She also faxed me other store contact numbers so I can try and find the matching chaps. I wish I lived closer to your store. I would be a regular customer. Thanks again. Torrie "
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By: Torrie Kalamazoo, MI
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"Brought my 2008 Ultra in for a front tire and front brakes. In and out in 65 minutes. Great job!"
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By: Jim Germantown, WI
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"Great Experience, wonderful staff!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
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By: Thomas Menomonee Falls, WI
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By: Anonymous MILWAUKEE, WI
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"Excellent Dealership / Great visit and Nichole was awesome!!!
My son and daughter came with me and we had a great time. Loved the game room too, played a game of pool with my Son.
Thanks Nichole for great customer service, we will come back again!!
Jeff"
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By: Jeff green bay, WI
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"I would like to thank Milwaukee HD. I am the new proud owner of a 2003 Anniversary FLSTCI. I peaked in last fall when a friend bought a Buell from you. Met Jeff Minor, I let him know I wouldn't be buying until spring. He was very helpful then and every time I have talked to him since. He kept me aware of what was available, but wasn't obnoxious. When I came in last Friday to sign up for Rider's Edge, he showed me several bikes. Then recalled a bike brought in on trade that morning, deal was struck and now I am a very excited owner with a dream come true, before the bike even made it to the showroom floor. Everyone that I have come into contact with at Milwaukee HD has been incredible.
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By: Corey Jackson, WI
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"We traveled from 4 hours away to come to Milwaukee Harley.We firsthad visited another Harley location and different find what we were looking for or very good service.Then we stopped at Milwaukee Harley interested in some new motor clothes and that is were we meet Nichole. Nichole made our whole shopping experience feel like we had been friends foever.Her customer service is exceptional!! We will for sure making the drive back to Milwaukee Harley very soon! Thanks Nichole :) "
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By: Afton & Brandon Glenwood City, WI
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"I must thank Nicole in motor clothes. I had lost a hat which I had purchase from Milwaukee Harley in November of 2009. I loved this hat and really need to replace it. Nicole was able to find the part # of the hat which was a one time purchase and find a dealership which had one left. Although she was not able to talk the other dealership into transferring it to her, she was able to give me the info so that I could purchase it. I will have my most loved hat back and all due to Nicole's belief in customer service. Huge Thanks to both you Nicole and to Milwaukee Harley. Ride On."
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By: Jeffrey Germantown, WI
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"I would recomend Milwaukee Harley Davidson to anyone looking to purchase a bike, parts, service, apperal or even just for a visit. My experiences at Miwaukee Harley Davidson have been nothing but Exceptional! The guys in service, sales and even the girls in the office and apperal have been top notch and have more than exceeded all of my expectations! In my opinion, it is more than just a job to these great people, it's a lifestyle and they genuinly care about their customers. Keep up the good work and thank you for the excelent service that I have each and every time I enter the store!"
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By: christopher menomonee falls, WI
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"I didn't have as much time as I would have liked to explore the museum as I was on a business trip and only had a couple of hours before my flight. I spent most of my time looking at the bikes and reading about them. I really enjoyed it. I'd love to return so I can explore at my leisure. I hope to be able to do it soon so I can look at the rest of the artifacts. The museum is well done.
Thanks,
Ray Gifford"
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By: Ray Webster, MA
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"My salesman Andy was great. He answered all my questions. Jason, Jeff, and Geno did a great job also. It was a great experience. I will go back to Milwaukee Harley Davidson again and buy parts and accessories."
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By: james milwaukee, WI
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"The drive belt on my 06 Ultra broke at about 2 in the afternoon. I was in downtown Milwaukee, just left the HD Museum. H.O.G. Roadside assistance had the bike taken to Milwaukee HD. The service writer, I think his name was nick, made certain the bike was a priority for the service tech. Mike, the service tech, did a n amazing job of getting me back on the road quickly. The bike runs like a dream!
If you need any work done on your Harley this is the place to go. Great service, great work, and great people."
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By: Chris Pahrump, NV
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"I searched all of the area dealership's inventories via computor before I visited their locations and talked to their salespeople. I could have bought a used bike from any one of them, and I almost did. I had a bike held at two different dealers, then I stopped in Milwaukee Harley. Jimmy Neu listened to what I was telling him, didn't try to sell me, rather he tried very hard to assist me in finding the bike I was looking for. He offered valuable product knowledge, and sought the answers to any questions that I asked when he wasn't sure. The information that he and Jason Harrison supplied to me concerning the improvements of the newer model Electrglide, and Jason negotiating what I considered to be a fair selling price on a 2010 Ultra earned my business. Chris Martinez, along with the parts desk helped me select all of the goodies I wanted to dress it up a bit, and Jeff Minor was fantastic in arranging the financing package I needed to make the purchase a reality. Last, but by no means least, Jay Frea has been awesome taking care of any concerns pre-delivery and for my 1000 mile service, as well as scheduling and servicing my old bike prior to selling it. The entire staff has treated me superbly and I am very satisfied with my decision to purchase my new bike from Milwaukee Harley Davidson. I would recommend your dealership to anybody, anytime. Sincerely; David "Doc" Van Cleve"
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By: David Franklin, WI
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"just wanted to thank your staff the ceo of waste management was in town to pay us a visit so we wanted to get him something from milwaukee and nichole in the clothing helped me not only did sell us 2 coats she took them to have patches put on them on her own time its hard to find people that care about the customers she is a great asset to your company"
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By: kevin franklin, WI
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"Very good treatment"
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By: Edward Janesville, WI
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"I BOUGHT A 2008 Harley ultra classic and wanted to say thanks to Jason Jimmy and Jeffrey they all were really helpful I was really uneasy about buying a bike over the internet and long distance but it all went smooth they helped with setting up the shipping and even that went great I reccomend this dealer and crew to anyone looking to buy a bike thanks again"
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By: Gary Green River, WY
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"The sales staff at this dealership are all five star employees.
I have never been there so all I know is the service I received as a phone customer was exceptional.
Theese folks rock I just want to schedule a run up there from here in Ohio and Buy Pizza for the dealership sometime this summer. Dont be surprized I'll call in advance.
Old Fat Frank & Buds Jim,Gary,Stan,Ron,Dave, n Kenny.
Thanks for all you do."
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By: Frank Doylestown, OH
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"I live exactly two miles from my local Harley dealer. After being treated as if my local dealer could care less if I did business with them or not, I contacted Milwaukee HD and they gave me a fair price for my trade and a fair price on my my purchase. I drove 90 miles to do business with them and I would do it again in a heartbeat. I was treated with respect and kindness from everybody that I came in contact with at the dealer. A GREAT overall experience."
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By: Chad Appleton, WI
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"great dealership , I recomend them all the time !!"
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By: James sussex, WI
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"I was in Milwaukee for the 105th anniversary and had a flat out on the interstate, the next year during Labor Day weekend we were passing through Milwaukee on our way to Door County.and the cam chain tensioner spring broke. Both times the service dept put me in the shop asap. They fixed my bagger the same day and did not overcharge me. Thanks very much. Hope to see you guys again but not too soon!!!"
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By: James Lanesville, IN
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"Just stopped into MHD to make an exchange. Nichole was behind the counter and she simply rocked! She was personable and sassy. To the best motorclothes chick in the MidWest keep up the good work!!
Dr. Phil "
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By: DR. Jackson, WI
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"I can't say enough about Nicole. Whenever I've needed help and some of my situations have been unique, she's been both kind and ubderstanding. Always making sure I leave the store satisfied. I've had to exchange for size, for type, replace for warranty and have repaired and never anyting but smiles with a great attitude. You have one excellent employee and I hope you realize how much she is worth to your staff. Thank You Nicole for being you!!!"
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By: Rooster.............Tom Racine, WI
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"bought one today. it was fun and exciting. have not road for well over 25 years but now it,s time to get back into the live free ride free and enjoy retirement. salesman was great and he introduced me to everyone. can,t wait to pick up on thursday
Larry mcginnis a/k/a (croc) "
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By: larry milwaukee, WI
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"LOVE MY HARLEY!!"
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By: Robin Menomonie, WI
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"Milwaukee HD continualy finds ways to make me a happy biker that no other dealer will even try ,let alone ever come close to. Thanks Milwaukee HD for the uncommon friendly fast service and tec support ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
Pete S"
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By: Anonymous Brookfield, WI
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"I recently had the 10,000 mile service done on my 2007 Electra Glide. From the person who wrote up the work order, to the person who washed the bike, everyone exceeded my expectations. My bike is as good (possibly better) than new. Everyone was very pleasant and extremely customer oriented. I recommend the MIlwaukee Harley Davidson service department to anyone who expects the best. Thanks so much!"
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By: Michael Milwaukee, WI
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"Just a week ago (6-14-09) myself and five friends found ourselves in Milwaukee after traveling from Maine to visit the Harley Museum. Upon arriving we discovered some issues with one of our bikes.
On a chance we took the bike to Milwaukee Harley Davidson to get someone to check it out. Although there were no service techs working on Sunday, Scott who was working in parts managed, with some help from Nichole MHD General Merchandise Manager to locate Cody, one of MHD service techs. Cody came in on his day off, evaluated the un-natural noises coming from the bike and proceeded to get the bike on a lift to have a look.
Well to mkae a long story short. The deeper Cody got into the bike the worse it looked and ultimately the bike needed an engine. A 110 ci Screaming Eagle engine to be exact. Cody wasted no time in communicating to Harley Davidson Reps the problems with the engine and in just over 48 hours Cody and MHD staff had a new engine from Harley supplied under warranty in the bike and we were on the road through Canada and back to Maine.
No one likes issues like this but with all things mechanical anything can happen. Our experience speaks volumes about the way Harley Davidson stands behind their products.
More importantly our experince at Milwaukee Harley Davidson
could not have been handled better. The staff is top notch and as personable as they are professional.
I'd also like to thank Chad from Street Eagle Motorcycle rentals that came in on his day off as well and set our guy up with a ride.
To all at Milwaukee Harley Davidson including Cody, Scott, Nichole and Retail Operations Director Anthony Mineo, Our crew from Maine can not thank you enough."
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By: Rick Rockland, ME
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By: Anonymous West Bend, WI
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"I was in there recently and was annoyed to say the least by the managers. Parts manager would not ring me up so I had to wait in line to be checked out (after he got my parts I needed - guess he doesn't ring) and the clothing dude doesn't make eye contact and diverts questions to Nichole who actually ROCKS (like everyone else has said). Nichole and Gina are the reasons that I continue to come back, if it weren't for them I would go elsewhere.
T&A"
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By: T& Milwaukee, WI
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"I just wanted to thank Chris and Scott in the parts department. Being from out of town, I was relieved when they were able to help get me the part I needed. I'll be visiting again and am happy to refer anyone I know in or traveling through the area. Thanks guys!"
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By: Dominick Palos Heights, IL
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"Love the 105th party you guys did it right... I drive past 2 other dealers just to shop with you guys"
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By: Kevin New Berlin, WI
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"I would like to thank everyone in the Service department for the outstanding job they were doing during the 105th party. You guy busted ass to get my bike back up and running so Thank You!! The rest of my trip my bike ran great and enjoyed riding in Milwaukee!! "
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By: Jonathan Miliken, CO
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"I have been buying just about everything I owne from you guys,, Nichole in apparel has got to be the most kind and helpfull person in that place. She has treated me great since I first set foot there 2.5 years ago. I will refer all my friends who are interested in getting harley stuff to her. Hay, I got an idea,, maybe she should be store mang.,.. Nichole,, U ROCK!!"
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By: Brian Brown Deer, WI
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"My wife and I showed upat Milwaukee H-D at 4:03, Nichole had just locked the doors.I said "we are from Duluth Mn.and we just want to buy a shirt for my wife." Nichole let us in!!! Thank you so much for that, Nichole is truley what service is all about. She went out of her way to help us with somthing as simple as a shirt. Thank you so much for everythig Nichole. We will se you again soon ....yours trully Ronco!!"
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By: Ron Duluth, MN
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"My boyfriend and I recently purchased a Street Glide from Brian. We came in to look at a used Softail, and he took the time to figure out what would fit us best. He took all of our needs into consideration, and told us a Street Glide would probably work better for us. I am very thankful, the bike it wonderful. Jeff in Finance did a great job handling our paperwork in a timely manor. We will be a returning customer for life. Thanks again for everything you guys do!!!!!!!!!!!!!!!!!!!!!!!!!"
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By: Jen Pewaukee, WI
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"I purchased my 2005 new in 05 and I never filled this survey out.... I drove up from Mesa, Arizona to purchase my Road King summer of 05...I just want to say.. you guys are #1.... I am a teacher and off for the summer..being treated as a queen during my purchase and birthday was a great gift..I returned home with my new Harley beaming from ear to ear..bragging on how Milwaukee Harley was the cherry on top... that made my trip sooooo memorable...your service in ALL areas was...so great!
I plan to return for the 105th and stop by to say hello and thanks! I still continue to ride and remind myself how great of an experience it was... Thanks!
Laura... special needs teacher from Mesa Arizona
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By: Laura Mesa, AZ
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"I would like to talk to someone about a brake problem I am having on my 2003 Road King PLEASE CALL ME AT 573-631-0652 Jesse Kevin DeGonia THANK YOU !!!!!!"
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By: Jesse Park Hills, MO
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"Would like to thank Nichole in the General Merchandise Dept. for her personal advice. She was very professional and helpful. I asked her for help on deciding between different colors and styles, and she gave me her opinion which was not related to pricing. Thank you Nichole."
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By: Jim Wauwatosa, WI
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"I received a call today from the sales department. A couple of months ago I was looking for a specific bike. I let the sales guy what exactly I was looking at. At that time, he did not have one in stock, but said he would keep his eyes opened. I eventually found the bike on my own, but I still reveived a call from the sales guy I talked to in FEB. He said, I'm not sure if your still looking for a bike, but I just got the exact one in your looking for. I Thanked him so much for the call, stated I already found one. WOW this is customer service. I am planning a trip just to see the shop and buy some stuff. This place is great! Seriously they care! "
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By: Scott Muskegon, MA
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"Being a owner makes almost all of my needs to come from motor clothes or the parts department.I would like to take this time to point out the positive recognition due to Rob in parts.He continually impresses me with his ability and knowledge of parts. Which more times than not is some type of out of the ordinary setup I am trying to accomplish.Rob has always gone above and beyond to make wants obtainable. Rob is always very much business focused while maintaining a very personally enjoyable purchasing experience.Rob is the kind of employee I would hope is recognized by the organization for the great job he is doing. Sincerely Dennis Reeves "
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By: Dennnis pewaukee, WI
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"HATS OFF AGAIN!!! I want to thank both Mike and JD for all of your help in the parts department!! I can't thank you enough for the outstanding service and help in getting my bike parts!! The service went above and beyond!! Keep up the great work and I and friends will be back to get more parts!!!
Thanks again!!
Mike Burgess"
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By: Mike Sheboygan, WI
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"I own a 2002 Vrod which I bought from Hals Harley Davidson in New Berlin. Needless to say I did not enjoy that buying experience, but it was my first bike and did not know any better. I then started to frequent The House of Harley on Layton Avenue. I bought parts and other items there because I did not wish to deal with Hals. Recently I decided I would like to purchase a new motorcycle. I was very interested in a Street Glide. I went to the House of Harley and talked with a salesperson and also a financial person. They did not seem very interested in working with me towards purchasing this motorcycle. My uncle recently purchased a used Sportster from Dawn at your dealership. My father and my uncle could not stop talking about how wonderful she was and how wonderful your staff treated them. I met with Dawn on Friday to fill out a credit application. She was wonderful. Myself and my father of course had a lot of questions which Dawn was able to answer or find an answer. She worked very hard to make our experience very enjoyable. She told us Jeff, your financial person, was on vacation and would be back on Monday. On Monday they contacted us with a problem with my credit. We went to your dealership and talked with Jeff. We were told that Jeff was working on about 12 different deals at the time. We showed up at your dealership around 5pm and Jeff spent the next 2 hours explaining my credit report, and answering our questions. We also spoke with the sales manager I believe his name was Jason. Your staff went above and beyond to work with me to purchase a motorcycle. I was extremely pleased with the level of customer service the staff displayed. Jeff had many other bikes to make delivery and he still made time for us. Dawn, Jeff, and Jason worked extremely hard to make this a happen and even called the owner to help with the situation. Dawn also introduced me to other people that work in the dealership to give it more of a personal touch. I never expected that and had never had that done for me before. It was outstanding and made me feel more at home. I can now say I am the proud owner of a 2008 Harley Davidson Street Glide. Thank you Dawn, Jason, and Jeff. And thank you Milwaukee Harley. There are dealerships that are closer to my house, but I will now be going to your dealership for all my motorcycle needs and of course wants. I belong to a motorcycle group called fire and iron which consists of firefighters who enjoy riding together. I will be recommending your dealership to all of them and also my many friends who ride. Thank You again."
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By: Shaun West Allis, WI
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"Assistant manager Nichole Bertram is the type of employee that make your business the success that it is. Her customer service and outstanding attitude are what will keep customers as myself dedicated to your store. I have two other HD dealerships half the distance as your store from my house.Even en light of todays busy times I still always take the time to drive the extra distance knowing the customer service I receive will always be above what anybody would expect. Sincerely Dennis Reeves"
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By: dennis pewaukee, WI
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"Please, I need some advice. I have an 06 deuce that has had dealer instaled screaming eagle parts I have an exstended waranty until 09 the motor has had a catostrophic failure. The dealer it is at says it is not covered under warranty and so does rep is this standard on all installed screaming eagle parts? I did buy bike used have all reciepts and all service has been done. Has 4700 mi on it. any advice stranded with out bike and big bill coming."
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By: brian Rotonda West, FL
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"I waited 20 years for my first harley. The whole experience was great. Sales, financing, and of course Nicole with all the accessories. The only "true" Milwaukee dealership. I even received a follow up call from the owner, when does that ever happen. Thanks for everything.. No reason to look anywhere else!"
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By: Jim Germantown, WI
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" Just wanted to say a special " Thank You " to Brian in parts . He took the extra time and delivered my part right to my front door ! How great is that !!!!
Also want to mention Nicole , who is so very helpful on the phone !
You all are the best ! Thanks Again, Shelly"
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By: Anonymous West Bend, WI
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"I stopped by after touring the Capitol Drive Engine plant. All the way from Grapevine, TX and my visit was purely to look around. I was so impressed with the personal service I recieved I purchased a new leather jacket and a T-shirt. Fantastic!"
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By: Gregory Grapevine, TX
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"My first Harley purchase was a great experience. Everyone has been extremely helpful. Great service department.."
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By: Jim
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"Would like to thank Nichole in your customer service dept
for her assistance on an order I have recently received.
She was extremely helpful and very nice.
I would not hesistate to call you guys anytime for another order in the future.I wil spread the word she is tops with me
Thanks again Milwaukee Harley Davidson
regards
Ken Pitsky
Apopka Fl"
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By: ken apopka, FL
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"Since 1991, I have had the pleasure of buying 3 Harleys from MHD. My first Harley I bought from MHD, the dealership was located on Fond Du Lac Ave. My latest bike I bought from MHD was a '07 FLHRSE Roadking. During all of these years, we have traveled from Washington State to MHD. The entire staff has remained committed to provide great customer service. The family atmosphere at MHD is one of many reasons why my wife Linda and I have continued to buy our Harleys from MHD. We can always count on them from the minute we walk in the door to the minute we leave the dealership, to be treated like a friend of the family. I could buy my Harleys in WA State, but because of the service I have received from the Sales, Service, and the Parts Depts, I will ALWAYS buy my Harleys from MHD. They are that good. I would like to send a BIG Thank You to Larry in Sales, Brian in Parts, and everyone in the Service Dept for getting my Roadking ready for my trip home. We'll see you in '08 at the 105th. "
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By: Greg Gig Harbor, WA
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"I feel that Harley Davidson should have an plant your for the public to give them an general idea as to what and how the motorcycles are made in Milwaukee...just like other business such as Kohler Company, Kohler,WI."
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By: Robert Sheboygan, WI
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"Larry, you did it again! Thank you for your help with the bike! I will be back again to business with you."
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By: Mike Sheboygan, WI
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"I recently purchased an 04 Dyna Lowrider from Milw Harley. It was the best experience. Al in sales was EXTREMELY kind and helpful in helping me pick the best bike for me (since it is my first bike). Brian in parts and Larry in sales helped me pick the extras that I needed. Jeff in Finance was great in helping with financing. (he answered every question I had). When I came to pick it up the service department had it all ready, and it sparkeled. All in all I think this is the BEST dealership around."
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By: Chris Milwaukee, WI
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"I purchased my last bike from you and have always made Milwaukee Harley my dealer of choice for parts, accessories, repairs and even winter storage. I have two son's and my yongest (17) wanted to start riding with me this summer. We signed him up for you riders edge class which ended on 5/21/2007. My son really liked the class and we both feel it was a very worthwhile experiance for him. I was however, very disappointed in the processing of the paperwork from the class. This moring my son and I went to the DMV when they opened at 9 am. My son passed his written test and proceeded to the counter for his new drivers license at 9:30 when he was told that the "Motorcycle Skills Waiver Authorization" form he received from you was invalid and could not be used as the DOT insructor number of 6465 was not valid in their system. We were told that he needed to get a new form from the driving instructor. We then stopped back at your dealership at 10:00 am this morning and spoke with Barb who provided us with the correct instructor number of 6454 but was unable to provide us with a new form, she informed us that the preprinted waiver authorization number on the form Adam recieved was already tied to his SSN. Barb did apologize and said that she was aware that the wrong instructor number was on all of the forms for the class Adam participated in. We took the form with the correct number back to the DMV and were told that they could not use an "altered form". I informed the window person at the DMV that Milwaukee Harley could not issue a new form and at this point I was told we would need to talk to a waiver supervisor in Madison. My son and I waited at the DMV from 10:20 until 11:15 for a supervisor from Madison to approve the change on the form for us. Bottom line: Everything has been resolved and Adam is now riding proud with a cycle license. My underlying frustration is why nobody from your dealership who has our home phone, email, and home address contacted us with the correct form information prior to us taking it to the DMV and getting caught up in their red tape and their typical run around. Sincerely, Mark Montonati"
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By: Mark Menomnee Falls, AA
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"Many Thanks to your Service Dept. Bob, Dave, Stacy and Mark. My turn your pipes orange lean running condition is over. I am very impressed with the service team taking time out of there buzy day to keep me posted on the repairs, I even got to speak with my tech! I also just finished my Riders Edge Course, Jim and Bob were great I really enjoyed the class and just got my license to ride! Your dealership comes highly recommended by me! Will see you soon for future maintanence. Thanks again to your great team at Milwaukee Harley
Angie"
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By: Angie Germantown, WI
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"I want to thank everyone that works at Milwaukee Harley Davidson. I recently purchased a 2007 Harley Street Glide and I received the WOW factor from them. I am so impressed with the service, the sale of the bike, and the friendly atmosphere at Milwaukee Harley Davidson. Larry was my sales manager and he went over and above what I expected with this purchase of the motorcycle. I drove all the way from Sheboygan WI and can't believe that this was such an awesome experience. I will be back again! I am in the retail business, I sell Hyundai's in Sheboygan, and I can't get over the total WOW factor that I received! I appreciate the whole staff, the parts department, the clothing department and Larry in the sales department!
Thank you again!"
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By: Mike Sheboygan, WI
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"My bike was at Milwaukee Harley for repair. When they dropped it off I don't believe it has been that clean and polished since the day I bought it. Thank-You! "
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By: Dawn Milwaukee, WI
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"Wonderful experience purchasing my 2007 Softail Deluxe.
Larry is an excellent sales person.
Jerry made financing quick and simple."
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By: Frank Menomonee Falls, WI
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"Mr.Michel me and my wife were in Mil,from Mich the weekend of 06/02/06 had a problem with our bike so we started calling dealers from the hotel to get repairs by Sat,we had to leave on Sunday,your guys in service Kevin&Mark were the only one's we called that said they would fix it right away,they found the part at another dealer and Marks wife went and picked it up,they repaired it and i picked it up Saturday.These guy were great and deserve a big thank you,i was in trouble and they went out of their way to help me out. thanks guys for everthing
Jim&Judy Hall"
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By: James ImlayCity, MI
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"After having an upsetting experince at another local dealership while trying to buy a bike, my husband and I deceided to stop in to MH-D. We are extremely glad we did! From the minute we walked in the door we were treated like valued customers. Our experience with Tony was especially memorable as he did everything within reason to ensure that our bike buying experince was exciting and stress-free even though he had to stay after hours with us on two evenings. Our Sales Associate, Jerry was also a pleasure to work with. Thank you to everyone at MH-D- we will be sure to spread the word that you are the place to go even if it means driving across town as we did. Thanks again. "
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By: Kristy Milwaukee, WI
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" Rear brake pads gave out yesterday. Called the dealership and told them I was going on a trip in a few days and I wanted the pads replaced/looked at. Told me to come in that same day. Got there at 1 PM and left at 2 PM with new pads on the bike. Did not ask to have it done right away but the guys in service offered. Do not know if this was a common practice but I sure appreciated it as I had a vacation day and time.In todays busy world and lack of time it sure is nice to be treated that way. "
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By: Emil Sussex, AB
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"I would recommend the MHD team to all looking for a New Harley Kelly and Tony are tops in my book i will be back in two years for my new Harley They made buying experience at MHD easy jeff w Detroit Mich"
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By: jeff macomb twp, MI
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"I had a great experience buying my 06 FLHTI at MHD. Kelly and Tony were the ultimate professionals. The service I received was wonderful. Your dealership has become the gold standard for customer service.
Thanks for a great experience!
Jeff Crockatt"
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By: Jeff Wauwatosa, WI
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"Beautiful store. Helpful staff. Thank you."
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By: Geda Boston, MA
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"My husband and I spent several weeks shopping the St. Louis area HD dealers for a new 2006 FLHTCUI to no avail. We simply could not find a dealership where we were comfortable and the markups on the bikes were really high. Fortunately for us, we have family in Milwaukee and a friend of theirs had recently bought a new bike from Kelly at Milwaukee HD. After exchanging a brief e-mail with Kelly, I stopped in last September to see the dealership...Kelly and everyone else made me feel so at home, even though I was not a Harley owner and not even from Milwaukee...I couldn't wait to tell my husband Rich about the wonderful dealership I had found. Needless to say, after several more e-mails and long distance calls to Kelly and Tony we picked up our new bike in Milwaukee on November 16. We will definitely continue this relationship with Milwaukee HD...y'all have made us feel like family. Thanks especially to our new friends Kelly and Tony...also Ashley and Lisa and Mike...for all the help in getting us back into biking after a 10-year hiatus. Best wishes to all for a Merry Christmas and Happy New Year!!!
Rich and Glenda White "
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By: Glenda St. Louis, MO
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"This testimonial is to thank your dealership for an excellent job of satisfying my need to upgrade to an Ultra-Classic as I ride a lot (iron-butt). My FXDL (Dyna Low-Rider) needed a rear tire and I drove all the way to Milwaukeee as I had last December to take part in a tire sale. Although the sale wasn't on at this time, during the short time it took to have the tire changed, Salesman Carl Robl hooked me up with a beautiful white-pearl 2002 Ultra-Classic which had just come in. On top of that, he gave me a very fair price for my bike. The sales staff, finance people (Peggi and Tony) were most helpful, as well as the Service personnell I dealt with (Scott, Steve and Karl and others) who were very open and answered any questions I had. I will recommend you to any of my many friends. Thank you for a great deal. Tim Stack-Antioch, IL. "
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By: Timothy Antioch, IL
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"I would like to thank Kelly and Tony for all the help
they gave me with my new Roadking. They treated me like
one of the family.Thanks Tony & Kelly and also lets not forget the Milwaukee Harley Team.
Thanks Gene"
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By: Gene
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"My husband and I have bought two bikes from Milwaukee Harley Davidson. Before we bought our bike we checked all of the dealers in the area. Milwaukee Harley Davidson is where we decided to purchase. Milwaukee Harley is the only dealership that we will buy from. Everyone here makes us feel welcome. We have been coming here so long that we know most of the employees by name. I will never buy anywhere else and highly recommend them for any of your biking needs. "
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By: Michelle West Allis, WI
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"JUST WANTED TO THANK TONY AND THE WHOLE CREW AT MKE H/D FOR THE NEW DEUCE ! YOU GUYS MADE IT FUN ! KEEP UP THE GOOD WORK . GREG JENSON"
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By: GREG EDGERTON, WI
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"The overall experience was great. The help that I received from Kelly Wagner and Tony Campanelli was outstanding. I would like to thank they both for everything they did to help me full fill a long time dream. In fact your whole staff was very friendly and professional. I have already recommended your facility to a number of people. I am looking forward to dealing with you and your staff in the future.
Once again - Thank you
Douglas L. Michalek"
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By: Douglas Milwaukee, WI
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By: Anonymous Germantown, WI
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"Thanks for handling our new bike purchase in a highly personal and professional manner! The friendliness of all of the staff members we worked with was top-notch. We'll be back!!"
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By: Harry Brookfield, WI
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"I have nothing but good things to say about the Guys and Woman of Milwaukee Harley ...This is the First Harley I have ever bought new and I have to say it was fast easy and fun .. I have been to other dealers and ended up with nothing but problems... I would tell anyone hands down to go to Milwaukee Harley and See Bob to get the Best Bike for your Buck !!!
Thanks
Milwaukee Harley "
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By: Robert milwaukee , WI
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" Got a leak fixed 5 months ago and it came back. Also dropped bike and bent bars. Bike was picked up by shop. The leak was fixed, some other things needed to be done which were missed the first time,such as a high spot on primary cover was milled down, and a different gasket material was used as the original replacement did not work. The handlebars were not bent but the controls needed to be readjusted and I was called to make sure everything fit me. Saved a ton of money and the shop stood behind the work done the first time and made sure it was done right the second time. Am I satisfied, YOU BET.Will I come back OF COURSE! "
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By: Emil Sussex, WI
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By: Anonymous Milwaukee, WI
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"Back at the end of Sept.of this year,I was in Milwaukee visiting family.I had a 10000 mile service done on my bike right before I left.Nobody mentioned I needed a back tire.Here we have to leave our bike for at least 2-3 days.I was really surprised that yall not only got me in and out in a couple of hours,but also in the way I was treated.Everybody treated me as if I was a reg. customer and had just bought my bike from yall.Not somebody from 1000 miles away.Every dealership in the country could take lessons from yall on how to treat people.THANK EVERYBODY THERE.
Durwood "Breeze" Shores
Macon,GA."
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By: Durwood Macon, GA
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"Just wanted to say thank you to your parts department and service team for going the extra mile to get us back on the road. On September 17th we were on our way out to Tomahawk when one of the bikes in our group broke down on the freeway. I rode to your dealership to pickup a battery cable for the broken down bike. Your parts department did not have the cable in stock so they started calling the other dealers checking there inventory. No cable to be found in town. This is when I believe the service department started to get involved, with some thought from both departments they fabricated a cable that could work. After installing the new cable to a temporary ground we got the bike off the freeway and rode to your dealer ship and pulled up to your service department. Someone came right out I did not get the name. He stopped what ever he was doing and wired the bike correctly. 2 hours in all and we were back on the road. Thanks again"
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By: David
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"I have done business with Harley Stores all over the country,and never have I been treated as well as I am everytime I go into Milwaukee Harley.
Every department is staffed with exceptional people that appear to be very dedicated and knowledgable about thier jobs.
I was very impressed when I purchased my 2003 Springer that I was introduced to someone from every department.
They do regular follow-ups to make sure I'm happy with my bike.The service people are very knowledgable and more then willing to take the time to talk to you one on one and explain any questions one might have.
I have sent many friends to Milwaukee Harley and will continue to tell anyone who wants to listen that by far Milwaukee Harley and all of its people are the finest representation that Harley Davidson could ask for anywhere in the country.
Thank You Milwaukee Harley!!!"
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By: Daniel Oak Creek, WI
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