Bob Michel has been in the Harley industry for 23 years, 13 years with Harley-Davidson Motor Company and eight as a partner and Vice President at Milwaukee Harley-Davidson. Bob became sole owner of MHD in July of 2003. He oversees all of the day-to-day operations and has been involved in the dealership since 1996. Under his direction, dealership sales have nearly tripled. He has helped Harley-Davidson Motor Company with almost all of their programs for the retail dealer network. His last position at the Motor Company was Manager of Dealer Facility Planning. Prior to that, Bob was Manager of Worldwide Retail Services. Earlier on, he held a variety of sales positions with Harley-Davidson including District Sales Manager for Maryland, Virginia, and Washington, DC. He was part of the sales team that helped lead the recovery of the Motor Company in the 1980s. He has completed advanced programs through the University of Michigan, Texas A&M and most recently, the Massachusetts Institute of Technology. Bob was treasurer of the Harley-Davidson Dealers of Metro Milwaukee from 2000-2003. He is currently treasurer of the Wisconsin Harley-Davidson Dealers Association and has held this position since 2000. He is also co-author of The Executive Sales Manual. Bob wrote the company’s mission statement and business philosophy. He is a true motorcycle enthusiast, who started riding when he was 12 years old and has owned over 20 motorcycles. He currently has a V-Rod® and a Road King® motorcycle.
Chaz Hastings has been part of the Harley-Davidson “family” for 15 years, 10 years with Harley-Davidson Motor Company and five as a General Manager of two dealerships in Michigan. His dream of becoming Co-Owner of Milwaukee Harley-Davidson finally happened in 2005. Chaz has an extensive background with Harley-Davidson. He started as an intern out of college in HD’s Facility Management department. He went on to work in HD’s International Store Design Dept. where he had responsibility for dealership design and merchandise training for the Asia Pacific region. Following his time in the Pac Rim he became District Sales Manager in the following territories: California, Alaska, Michigan, Georgia, and Florida. In 1996 Chaz was Harley-Davidson District Manager of the year. Chaz has a Business degree from Eastern Michigan University and has attended every Harley-Davidson University since 1994. Chaz has been a motorcycle enthusiast for more than 20 years. He most recently owned a 100th Anniversary V-Rod®. He is quoted saying, “I have always had a passion for my work, but for the last 15 years my passion is my work”, and “At Milwaukee Harley-Davidson we want to give our guests the best retail entertainment experience possible”.
Office Manager, Barb Krinn ~ Hi, My name is Barb Krinn and I've been the Office Manager since October 2006. I was in the Automotive Industry for 20 years before I was introduced to my first experience in working at, as my brother in law calls it, "A TOY STORE". While most of my day to day responsibilities keep me in the office and away from "all the fun", I assure you that every opportunity I get, I'm in the showroom meeting our customers or helping everyone out to make sure that your visit to Milwaukee Harley-Davidson is both a memorable one and that when you leave, we have met or exceeded your expectations. I have been married to my husband Mike since 1988. I'm currently pursuing my Accounting degree, and when I'm not at work or doing home work, you can usually find me running or on my bike.
Finance & Insurance Manager, Jeff Minor ~ Hello, I'm Jeff Minor, your helpful Business Manager. I'm the guy that helps you take ownership of your new Harley Davidson, and make it easy while signing all that paper work. I've been riding since I was 8 years old with my dad. At the age of 31, I finally bought my first Harley-Davidson® motorcycle, a 2004 FLSTFI. I enjoy seeing you riding away on your new Harley® bike, because I know that I had a part in making your Harley-Davidson dream come true.
As a family man with a wife and a young son, I know that your money is important to you and my job is finding the best plan that will work for you. Some say all the paper work stuff isn't fun, well come on in, have a seat and I'll show you how fun it can be. I'll share all the programs that Harley-Davidson has to offer and our VIP Maintenance Program that Milwaukee Harley has to offer to you. Worry free programs to help you enjoy your Harley-Davidson experience so you can be living the dream like I am.
Sales Manager, Jason Harrison ~
Hello, my name is Jason Harrison and I’m the new Sales Manager here at Milwaukee Harley-Davidson. I have some very jealous and envious friends since taking this position in January. I’ve been a lifelong dreamer of H-D and in 2001 my dream came true. I love getting out on my 2002 Fat Boy. Whether it’s alone or with my wife and daughter – we are a family of riders now. Our team’s belief at Milwaukee Harley is that without you we would be working “REAL” Jobs, so let us go out of our way to make your dreams come true-from the Bike and Financing to the P&A and Service- We will help you with every detail!! I look forward to meeting you and creating a lasting friendship. Remember, it’s not the journey it’s the people along the way. Jason
Marketing Coordinator, Katherine(KT) Kapp ~
I am the newbie, I have only been with Milwaukee Harley a short time, however, I have wanted to work here since I was little. I love being here, to me this is not a job, but a way of life and I feel lucky I get to come here with my second family everyday.
My position is the fun one, planning events, promoting our dealership, web design and everything in between.
For the last couple of years I was the Assistant Special Event Coordinator at the World Famous Wildhorse Saloon in Nashville, TN.
Singing has and always will be my first love, I started and front the band “CountyLine” a Country-Rock band out of Milwaukee. I love being the center of it all and at Milwaukee Harley I get to make all our events rocking, I love being able to plan, and be a part of this family of bike lovers, as I have never rode yet, I am enrolled in Riders Edge for this spring and will be on a Harley of my own. I can’t wait!! Hope to see you at one of our kick-ass events we have planned for you!!!
General Merchandise & Receiving Manager, Jeff Hastings ~ Hello, I'm Jeff Hastings the Parts Manager. I enjoy helping my Parts Team help you get all the parts you need to keep your Harley® motorcycle rolling and loaded with chrome accessories. I have many years with Harley dealerships and have had the opportunity to work in other Harley shops, thus allowing many different ideas and ways to merchandise and make sure that we're offering you the best service in town. We may not always have what you want or need when you walk up to the counter, but we know how and where to get it and get it fast to keep you riding and enjoying your Harley® bike.
The Parts Team is here to help you in anyway that we can because our mission is your satisfaction.
General Merchandise Assistant Manager, Nichole Bertram ~
Service & P&A Manager, Rich Johnson ~ My name is Richard Johnson, the Service Manager here at Milwaukee Harley-Davidson. I was in the auto business for 20 years before I had the opportunity to become involved with the thing I enjoy the most, the motorcycle business. For the last 12 years, I have been in the motorcycle business and in that time I have worked on bikes, built bikes, sold bikes, and best of all rode bikes. For more than 40 years I have enjoyed both long and short road trips with my friends and fellow riders. When I was younger, the movie Easy Rider came out and at that time I knew that some day I would have to take a long ride on a cycle. In 1976 I had my opportunity to do just that. A good friend and I bought brand new 1976 Harley-Davidson® Bicentennial Super Glide® bikes (FXE's), we quit our jobs and went on a road trip across the U.S.A. Well that's a whole other story, stop in some time and I will tell you all about it. Next time you need something done on your bike come in and see me at Milwaukee Harley-Davidson I am sure we can fix what ever is wrong!
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